Heat Pump

Installation

Expert service, wherever you are.

Our expert installer network

Fornax operates a network of specialist, highly qualified installers across England and Wales.

From organising your heat pump grant to installation and servicing, we make switching simple by taking care of the entire process for you.

Don’t miss your £7,500 grant

The UK government are offering a £7,500 heat pump grant in England and Wales as part of the Boiler Upgrade Scheme. When you install your heat pump with us, we’ll apply for the grant for you and deduct £7,500 from your quote.

Plus, with 0% VAT to pay until 2027, there has never been a better time to switch.

Reassuringly local

Our experienced engineers install heat pumps throughout England and Wales, including:

  • "We love our new heat pump. No regrets, other than we should have got one sooner!"

    Margaret, East Sussex

  • "The process was so smooth, the fornax team were super professional"

    Mary, North London

  • "It's great to have the space back in the kitchen, and ditch the gas charges"

    John, East Sussex

 Frequently Asked Questions

  • It’s a common myth that you need a modern, well-insulated property for heat pumps to work. Heat pumps work in buildings of all types and ages (as shown in a recent report covering efficiency factors by UK Government / Energy Catapult), the system just needs to be designed accordingly. This is why it’s important to have your system designed and installed by an expert.

    Of course, insulation reduces the heating requirements of the home and so a more insulated property with a heat pump, all else being equal, will have lower fuel bills.

  • With any heating system, the better your insulation the less hard your system has to work to keep your home warm, so it’s always advisable to insulate where you can. However heat pumps are just as effective as gas boilers providing the system has been designed and installed properly.

    Don’t take our word for it - this recent report by the Energy Systems Catapult concluded that heat pumps are suitable for almost every home!

    Note that you will need a minimum level of insulation in order to be eligible for the BUS grant.

  • No, heat pumps are generally quiet.

    The outdoor unit produces a low-level humming sound, similar to a refrigerator. Modern models are designed with noise reduction features, making them unobtrusive and suitable for residential areas.

  • Air-source heat pumps are a similar size to a modern gas boiler but are sited outside the home. This means you will typically regain valuable cupboard space in your home.

    The heat pump unit can be sited anywhere outside with a moderate amount of clearance around it.

    System hot-water tanks can be sited in existing airing cupboards or in loft space depending on your preference.

  • The Snugscription is a subscription from Fornax that involves the installation of a heat pump system in your home, including components like water cylinders and radiators, followed by annual servicing.

    Instead of paying up-front, you pay through fixed monthly payments over a long-term contract, making the transition to a more environmentally friendly heating system easier to budget for and hassle-free.

Find our full list of FAQs here.

Let’s get started.

Let us know how to get in touch and a member of the team will reach out to arrange a zero-commitment consultation on how we can help you have a cleaner, cosier home.